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We are committed to long-term customer satisfaction. This guide clarifies our warranty standards, how to report issues, and what to expect during the after-sales process.
A: Yes. All our vehicles include a 6-month warranty as standard.
A: Our pre-owned vehicle warranty covers a comprehensive range of mechanical and electrical items. Download the full Warranty PDF here.
A: Absolutely. Extensions are available for up to 24 months. We partner with reputable British and French third-party providers. Please ask your representative for a quote prior to delivery.
A: We inspect every vehicle before and after transit. In the rare event of damage during shipping, it is fully covered by our transit insurance. Windscreen chips are usually covered by standard vehicle insurance policies.
A: If your needs change after the cooling-off period, we can often accept the car back as a part-exchange against another vehicle in our stock. We also offer retrofitting for features like Bluetooth or leather interiors.
A: Our goal is 100% resolution. We ask for your patience as some technical solutions take time to coordinate with suppliers. We believe communication is key and promise no issue will go unaddressed.
Please email our support team. We aim to respond to all technical queries within 72 working hours.
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