Q: Does my car come with a warranty?
A: Yes. All our vehicles include a 6-month warranty as standard.
Q: What does the warranty cover?
A: Our pre-owned vehicle warranty covers a comprehensive range of mechanical and electrical items.
See the full warranty terms below.
Q: Can I extend the warranty?
A: Absolutely. Extensions are available for up to 24 months. We partner with reputable British and French third-party providers. Please ask your representative for a quote prior to delivery.
Q: What if the car arrives with transport damage?
A: We inspect every vehicle before and after transit. In the rare event of damage during shipping, it is fully covered by our transit insurance. Windscreen chips are usually covered by standard vehicle insurance policies.
Q: What if I am not satisfied with the car?
A: If your needs change after the cooling-off period, we can often accept the car back as a part-exchange against another vehicle in our stock. We also offer retrofitting for features like Bluetooth or leather interiors.
Q: What if I'm unhappy with a proposed solution?
A: Our goal is 100% resolution. We ask for your patience as some technical solutions take time to coordinate with suppliers. We believe communication is key and promise no issue will go unaddressed.
LHD Car Vehicle Warranty — Parts & Terms
All our vehicles include a 6-month warranty as standard. The sections below explain what is covered, what is excluded, and the claim limits that apply.
1. Included components & coverage
- Engine: rocker assembly, inlet and exhaust valves, valve guides and springs (excluding burnt valves and decokes), cylinder head (excluding cracks and overheating damage), head gasket, head bolts, push rods, camshaft and followers, timing gears, chains and associated parts, oil pump, pistons and rings, cylinder bores, gudgeon pins, con rods and bearings, crankshaft and bearings, oil seals and bushes, inlet and exhaust manifolds, flywheel and ring gear / dual-mass flywheels, distributor drive, oil cooler.
- Timing belts: provided there is proof that the manufacturer's replacement recommendations have been complied with and they are free from contamination.
- Turbo (factory fitted): the complete unit, including the wastegate where it is an integral part of the turbo unit and cannot be purchased separately.
- Manual gearbox: all internal failures of gears, shafts, synchromesh hubs, selectors, seals and bushes, bearings, speedometer drive, overdrive units, solenoid, internal failure of transfer box.
- Automatic gearbox: all internal failures of gears, oil pump, seals, shafts, bushes, clutches, brake bands, bearings, governors, servos, torque converter, drive plate, valve block, computer governor, modulator valve, speedometer drive.
- CVT: internal failures of clutches, planetary gears, reduction gears, shafts, variable pulleys, thrust link drives, internal seals, bushes and bearings.
- Drive system: crown wheel and pinion, half shafts, seals, bearings, planet gears, bevel gears, rear external drive shafts, constant velocity joints, 4-wheel-drive units.
- Electrics: starter motor / solenoid, alternator, regulator, coil.
- Brakes: master cylinder.
- Steering: manual rack and pinion, steering column, steering box, idler box.
- Cooling system: water pump.
- Casings: cylinder block, gearbox and axle, transfer box if they have been damaged by a failure of one of the included parts.
2. Excluded components & limitations
- Air conditioning recharging, anti-freeze, lubricants, filters, transmission fluids, external oil leaks.
- Consumable and ancillary items such as plugs, distributor caps, rotor arms, core plugs.
- Any part not specifically listed as included under Section 1.
3. Warranty claim limits
The maximum liability under this warranty per individual claim, and in total aggregate, is capped based on the vehicle's age and/or odometer mileage at the time of purchase and claim.
| Cover category |
Vehicle age & mileage |
Max claim limit |
Aggregate cap |
| Gold |
Under 5 years old & under 60k miles / 100k km |
£2,000 |
Up to purchase price |
| Silver |
5 to 10 years old OR 60k–100k miles |
£1,000 |
£2,000 |
| Bronze |
Over 10 years old OR over 100k miles |
£500 |
£1,000 |
Vehicles over 15 years old or over 150,000 miles (240,000 km) at the time of purchase are sold strictly on an 'as-is/trade' basis and are excluded from this warranty scheme unless explicitly specified otherwise in writing under the Sales Agreement Special Conditions.